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EnGenius DuraFon Pro
Long-Range Multi-Line Expandable Cordless Phone System

EnGenius DuraFon Pro Product Image

EnGenius Phone Systems & Accessories
EnGenius DuraFon PRO
EnGenius DuraFon Pro, Long Range Cordless System w/handset
#DURAFON PRO
Our Price: $1,499.00

More pricing below, click here!

Overview:

The DuraFon PRO allows expandability and additional PBX compatibility. Start with as few as (4) lines and expand to (32) port/lines by simply adding additional DuraFon PRO-BU bases. Users have a choice in portable handsets between the full functionality of the DuraFon PRO handset, or the optional DuraWalkie handset for those that only require a 2-way radio for internal communications.

Product Highlights

  • 12 floors in-building penetration
  • 250,000 sq. ft. of facility coverage
  • 3,000 acres of property, open land coverage
  • Multi-Line (4-ports / line per base unit)
  • Supports up to 90 DuraFon PRO or DuraWalkie handsets
  • Works behind any analog port (PBX, VOIP, PSTN, FXS or POTS)
  • Expandable to (8) bases for (32) line/ports
  • Speakerphone
  • Wireless full duplex intercom between DuraFon PRO & DuraWalkie handsets
  • Broadcast Page half duplex (PTT) between DuraFon PRO & DuraWalkie handsets
  • Rugged & durable designed handsets for industrial environments
  • Auto Attendant
  • Extended range options / Multi Location use
  • Broadcast page port
  • 6 hours talk time, 50 hours stand-by time

DuraFon PRO System Includes:

  • One (1) DuraFon PRO Base Unit
  • One (1) DuraFon PRO Handset
  • One (1) Li-Lon Battery Pack
  • One (1) AC Charging Cradle w/ power adaptor
  • One (1) Belt Clip
  • One (1) Optimal Performance Antenna
  • One (1) Low Profile Antenna

Features:


DuraFon PRO Feature Set

Long-Range

Up to:

  • 12 floors in building
  • 250,000 sq. ft. in a warehouse
  • 3,000 acres on a farm or ranch

Durable

  • Tested to withstand 6 foot drops, 54 times on to concrete floors

Expandable

  • 4 – 32 ports / lines
  • 1 – 90 handsets
    (PRO/DuraWalkie)
  • Up to 8 base units

Handset PRO

  • Telephone
  • 2-way radio
  • User handset naming
  • Keypad lock
  • Speakerphone
  • Caller ID
  • Call waiting
  • Vibrate mode
  • Line Select
  • 2.5mm headset jack
  • Call Logs – Dialed and Received
  • Redial
  • Speed dial
  • Call hold
  • Call transfer
  • Wireless PBX function sharing
  • Wireless phonebook sharing
  • Silent ring
  • Mute
  • 900 Mhz, DSS, Frequency Hopping
  • Selectable handset grouping (7 groups)
  • User programmable PBX functions
  • Phonebook 90 entry
  • Intercom (handset-tohandset), no group chatter
  • Broadcast (Push-to-Talk)

Optional Equipment

  • External base antennas: 30' or 60' low-loss LMR-400L cable
  • Lightning protection kit
  • Antenna splitter
  • DuraPouch
  • DuraWalkie (2-way radio only) handsets

Handset-Durawalkie (Option)

  • 2-way radio only
  • User handset naming
  • Keypad lock
  • Intercom (handset-tohandset), no group chatter
  • Broadcast (Push-to-Talk)
  • Receives PRO handset transferred phone calls
  • Vibrate mode
  • Silent ring
  • 2.5mm headset jack
  • Mute
  • 900 Mhz, DSS, Frequency Hopping
  • Speed dial 2-way directory

Battery & Charger

  • Li-Ion technology
  • 6 hrs talk-time
  • 50 hrs stand-by time
  • Handset & spare battery charging slots
  • 4 hr recharge time
  • Battery hot-swap while call onhold

System

  • 4 analog ports per base unit
  • Up to 8 base units (32 ports)
  • Removable base antenna
  • Flexible port dedication: Single, group or all
  • Broadcast port
  • Any analog line connection: Landline, ATA, cellular, VoIP or satellite
  • Supports ring groups & hunt groups
  • Auto attendant
  • Conference calling
  • Modifiable flash and DTMF tone timing
  • Secure, digital spread spectrum w/ freq. hopping technology

Important Info

  • 1 year system and handset warranty, if sold by Authorized Reseller
  • FCC certified
  • Meets HIPPA compliancy
  • No monthly bill (like cellular)
  • No per minute charges (like cellular)
  • No contracts (like cellular)
  • No annual FCC license fees (like 2-way radios)
  • No extensive infrastructure installation (like wireless networking, wifi phones)
  • No QoS concerns
  • No wireless network interference
  • Secure

FAQs:

General FAQs

Does the PRO handset work other EnGenius systems?

No. The PRO-HC will function only with the PRO series of systems.

Does the DuraFon PRO system have Voice Mail

NO, The DuraFon series of telephones do not have Voice Mail.

Troubleshooting FAQs

Static

Possible causes: Interference, bad line connection, bad antenna connection Suggested remedies: verify all connections are securely attached (line plug into base unit, base antenna and handset antenna. If still present move base to another location with a different phone line and power source. If still present, contact EnGenius customer service at 714-432-8668 x514.

Muting / other party cannot hear

Possible causes: Mute feature active or dislodged microphone Suggested remedies: Power down handset and re-power up. If still present, contact EnGenius customer service at 714-432-8668 x514.

Handset fails to charge in charging cradle

Possible causes: No power to cradle, handset not seated fully, dislodged charging contacts Suggested remedies: Verify AC power adapter is fully plugged into cradle and the power supply is plugged into wall socket. Place battery pack into spare battery charging slot, verify LED on cradle lights up. Replace battery pack into handset and set into cradle, display should read “Charging.” If still present, contact EnGenius customer service at 714-432-8668 x514.

Phantom rings / handset rings once then stops

Possible causes: Voicemail from phone company Suggested remedies: If phone company voicemail is being used, the charge in line voltage may trigger a short ring. The base unit can be modified to address this voltage change. Contact EnGenius customer service at 714-432-8668 x514.

Caller ID not working (w/ external antenna)

Possible causes: Grounding of external antenna Suggested remedies: Verify Caller ID works when external antenna is removed and rubber antenna used. If the Caller ID now works, the external antenna should be grounded by its own separate ground in order to avoid the building ground interference. If Caller ID does not work after replacing the external antenna with the rubber antenna, verify Caller ID service from phone company is operational. If still fails, contact EnGenius customer service at 714-432-8668 x514.

Handset will not register to base unit

Possible causes: Incompatible models Suggested remedies: Please verify the handset model matches the base unit model. The DuraFon 1X handset has a black faceplate, and the sticker in the battery compartment underneath the battery should read DuraFon 1X. The DuraFon 1X base should have two (2) line ports and the sticker on the back should read DuraFon 1X. The DuraFon 4X handset has a silver faceplate, and the sticker in the battery compartment under the battery should read DuraFon 4X. The DuraFon 4X base should have four (4) line ports and the sticker on the back should read DuraFon 4X. The DuraFon PRO handset has a green faceplate, and the sticker in the battery compartment underneath the battery should read DuraFon PRO. The DuraFon PRO base should have four (4) line ports, and the sticker on the back should read DuraFon PRO. The DuraWalkie handset has a blue faceplate, and the sticker in the battery compartment underneath the battery should read DuraWalkie. The DuraFon PRO base should have four (4) line ports and the sticker on the back should read DuraFon PRO. The DuraWalkie will only work with the PRO system. Contact EnGenius customer service at 714-432- 8668 x514.

Handset cannot make or receive calls

Possible causes: Dedicated line, no power to base unit, DuraWalkie handset, unregistered handset Suggested remedies: Verify handset model is compatible and not a DuraWalkie. Verify base unit has power. Verify Line Dedication settings (only admin handset can modify these settings {ID 10 or 11}) for DuraFon 4X: Menu, 9, 1, 4; DuraFon PRO: Menu, 9, 2, 2. Register handset. If still present, reset base unit and register handset. If still present, Contact EnGenius customer service at 714-432-8668 x514 for further assistance.

Specifications:


EnGenius DuraFon Pro Specifications
Electrical Specs Base Unit Portable Handset
Frequency 902 - 928 MHz 902 - 928 MHz
RF Power Peak: 708 mW
Average: 304 mW
Peak: 708 mW
Average: 76 mW
Channel Spacing 200 kHz 200 kHz
Number of Channels 128 128
Modulation MSK MSK
Multiple Access Freq. Hopping TDMA Freq. Hopping TDMA
Freq. Hopping Rate 100 per second 100 per second
TDMA Frame Length 10 ms 10 ms
Number of Slots / Frames 8 8
Number of Users / Carrier 4 4
Reciever Sensitivity < -108 dBm (@ BER 0.01) < -108 dBm (@ BER 0.01)
Antenna Connector Reverse TNC Non-standard
Antenna Gain 2 dBi
5 dBi Enternal (Optional)
2 dBi (Long)
0.5 dBi (Short)
TX Power Control Range N/A 100- 708 mW
Telephone Interface RJ11 x 4 N/A
Speech Coding 8 kbps G.729A 8 kbps G.729A
Channel Coding 8 kbps Convolutional + CRC 8 kbps Convolutional + CRC
Transmission Data Rate 170.678 kbps 176.678 kbps
User Data Rate 128 kbps duplex 128 kbps duplex
Duplex Time Division Duplex (TDD) Time Division Duplex (TDD)
Voice Quality TIA / EIA -470B TIA / EIA -470B
Number of System ID 65,536 65,536
Ring Signal 20-50 Hz, 12-90 Vrms N/A
Auto-Attendant Coding 8 kbps G.729 8 kbps G.729
Flash Time 100 - 900 ms Programmable N/A
Power Source 120V/7V AC/ DC Adapter 3.6V, 1700 mAh Li-Ion Battery
Charger Current N/A 500 mA
Charge Time N/A 4 Hours (from empty)
RegulationCompliance FCC Part 15, Part 68
CAN/DOC RSS210, CS03
FCC Part 15, Part 68
CAN/DOC RSS210, CS03
Hearing Aid Compatible
Operating Temperature -10 - 60o C (14 - 140o F) -10 - 60o C (14 - 140o F)
Storage Temperature -10 - 70o C (14 - 158o F) -10 - 70o C (14 - 158o F)
Humidity 20 - 75% 20 - 75%
Dimension without Antenna 215D x 53H x 280W mm
11.0"" x 2.1"" x 8.5""
58D x 31H x 161W mm
2.3"" x 1.2"" x 6.3""
Weight 32 Ounces (907g) 6.17 Ounces (175g)

Applications in Depth

Retail/Grocery stores: The PRO system can be used to increase customer satisfaction, employee efficiency, and store safety and security by the ability to take and transfer calls, twoway radio for information, and broadcast important information or requests.

Warehouses: Using a combination of PRO handsets and DuraWalkies, managers can make and take calls while being able to two-way other staff from a single unit. The durability of the PRO and DuraWalkie handsets means they can meet the demands of a warehouse or manufacturing environment.

Auto Dealerships: Service advisors, sales and parts staff and dealership management can greatly reduce cellular telephone bills without sacrificing sales communications or customer service.

Assisted Living: The PRO's range makes it possible for staff to be mobile throughout the facility assisting residence while being available for internal or external calls.

Documentation:

Download the EnGenius DuraFon Pro Datasheet (PDF).

Pricing Notes:

EnGenius Phone Systems & Accessories
EnGenius DuraFon PRO
EnGenius DuraFon Pro, Long Range Cordless System w/handset
#DURAFON PRO
Our Price: $1,499.00